Does your website work?

Does your website work? //

So I’ve been looking for a place to board Dobby when I travel, and for the occasional doggy daycare when the weather is bad or I have a lot of work to do. I found a couple of different options, and guess which one I chose? The one that was more expensive, with the longer drive.


Because their website worked.

Option #1 — let’s call it Puppy Playground — was cheaper and closer to my apartment. To apply, I had to fill out an online application — the entire thing. Name, address, emergency contact, a long questionnaire about the temperament of my dog. I submitted the form, which produced a “thanks for your submission, we’ll call you” notice and… nothing else. No email confirmation, no follow up call, nothing. I figured the contact form didn’t go through, and I meant to call them for more information. But do you think I remembered to do that?

Option #2 — let’s call it Dashing Doggies — was the more expensive option located further away from my apartment. To apply, I filled out a basic, quick online form — just my name, contact info, and a few details about my dog. I submitted the form, got a notice to check my email for more info, and immediately got an auto-response in my inbox attaching the full application form with a note that someone would be in touch to schedule the interview. A few hours later? A personal response in my inbox saying they’d love to meet Dobby for a free day of camp. The application was a fillable PDF, which I was able to fill out and print off quickly to bring with me.

Consider this your friendly reminder (as much for myself as it is for you!) to make sure your website works. After all, the web is constantly changing, so unfortunately you can’t just set it and forget it — you just never know when a plugin might become outdated or conflict with something else on your site. A few things to consider:

1. Test your contact form.

Does the form submission go to the correct email address? Does it actually submit? Can you change the confirmation text to give your visitors more information? Can you set up an auto-responder so your visitors can be sure their form went through?

2. Test your newsletter opt-ins.

Make sure your own email address isn’t on your list, then enter it in your form, and make sure it’s added to your list. Once people enter their email, they aren’t going to do it again, and they probably won’t notice that they aren’t getting emails from you.

3. Test your website links.

When you tell people to go to this page or that, does your link actually send them to that page?

Have you noticed any other areas where websites may not work?

to make your website work as hard as you do, delivered to your inbox weekly


  1. Great tips! I check all my opt-ins on a monthly basis just to make sure everything’s still working.

  2. So true! Also I want pics of Dobby in daycare.


Join the conversation

Thank you so much for taking the time to comment, I love hearing what you have to say! If you enter your site URL in the website field, your name will link to your site. Including links in your comment may cause it to be automatically marked as spam. Your email will not be published or shared, but you will receive an automatic response if your comment has a reply. Happy commenting!


Hello! I’m Lisa, the web designer behind Elembee. I share tips and musings on blogging and business. I hope you’ll join the conversation!

More about me

By the way: I really love to share. Just bought something awesome? I want to tell you all about it. Sometimes I receive affiliate payments for your click or purchase — which is really just icing on the cake for me, because I'd be happy to tell you about it anyway. Also? I really love to give advice from my own experiences in blogging, business, and design. But your situation may be totally different than mine, and I have no control over that. So, my advice doesn't come with guarantees, and the information provided here is for educational and informational purposes only. Let's keep things friendly, ok? You can find more information in my Privacy Policy and Terms & Conditions.